Refund Policy

1. Try Before You Buy

Every user is provided an unrestricted 60-minute free trial immediately upon installing FeedTamer from the Chrome Web Store. There is zero obligation, no account required, and no credit card collected. We strongly encourage everyone to test the extension in their daily browsing environment during this trial to verify that it brings the mental peace and feed quiet they desire.

2. 14-Day Money-Back Guarantee

If you purchase a FeedTamer subscription (Monthly, Annual Shield, or Family Shield) and find that it does not meet your expectations, or if you encounter technical issues that our support team cannot resolve, you are entitled to a full refund within 14 days of your initial purchase date.

To request a refund, email support@thefeedtamer.com from the address used at checkout, referencing your order ID.

3. How Refunds Are Handled

All purchase transactions, tax remittances, and refunds are managed by our Merchant of Record, Paddle (Paddle.com Inc. or Paddle Payments Ltd). Once approved, refunds are credited back to the original payment method (credit card, PayPal, or applicable payment provider). Funds typically appear on your account statement within 5 to 10 business days depending on your financial institution.

4. Subscription Cancellation and Deactivation

You can cancel recurring subscriptions at any time through the Paddle customer portal. Cancelling ensures no future recurring charges will occur. If a refund is issued within the 14-day window, subscription access and live cloud shield updates terminate immediately upon refund issuance.

5. Statutory Consumer Rights

Nothing in this refund policy restricts or excludes mandatory statutory withdrawal or consumer rights provided by the laws of your country or jurisdiction.

6. Contact and Assistance

If you have any questions regarding an order, payment, or refund request, please contact our support team at support@thefeedtamer.com.